Trezor.io/start – Official Start Page for Trezor Users

Secure your crypto — quick, clear setup

Welcome — start here

This page helps new and returning Trezor users complete a secure initial setup. Follow the short, clear steps: verify your device packaging, initialize or recover your wallet using the official Trezor Suite, create a strong PIN, and record your recovery seed in a safe offline location. Do not share your recovery seed with anyone and never store it digitally. Keep firmware up to date and only use official software and trusted USB connections. If you are transferring assets, test with a small transaction first to confirm everything is working correctly.

Start setup

Quick security tips

  • Always use official firmware and software from trezor.io.
  • Never enter your recovery seed on a website or phone.
  • Use a dedicated, clean computer when initializing a wallet.
  • Consider a metal backup plate for seed resilience.

Frequently Asked Questions

1. How do I verify my Trezor is genuine?
Check tamper-evident seals, download Trezor Suite from trezor.io, and verify the device serial inside the Suite. If in doubt, contact official support.
2. Can I recover my wallet on another Trezor?
Yes. Use your recovery seed on the new device to restore access. Only restore using trusted hardware and official software.
3. What if I lose my recovery seed?
Without the seed you cannot recover funds. If possible, check any secure backups you created. Consider contacting support for guidance; private key recovery is not possible without the seed.
4. Is firmware update safe?
Yes—updates fix bugs and improve security. Update only via Trezor Suite and verify the update prompts on-device.
5. Can I use Trezor with mobile?
Trezor supports some mobile integrations. Use official apps and follow connection guidance on trezor.io to avoid third-party risks.